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Withdraw from contract
Withdraw from your purchase online. No account needed; you receive an acknowledgement by email straight away.
Use this form to withdraw from your purchase or to start a return. You do not need an account. After you confirm, we send an acknowledgement with the date and time to your email address straight away, and within two business days we email you the return address and instructions.
Customers in the EU and the UK can withdraw within 14 days of delivery without giving a reason. Customers everywhere can return unused items within 30 days of delivery. Details are on our Returns & Refunds page.