Accessibility

We want everyone to be able to browse and buy at linevessa.shop, including people who use a screen reader, a keyboard, voice control, magnification or other assistive technology.

Our standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. We build and check the shop ourselves; we do not use an accessibility overlay plug-in.

What we have done

• Every page can be used with a keyboard, with a visible focus indicator and a “Skip to content” link.
• Text colours meet the WCAG contrast ratio of at least 4.5:1 for normal text.
• Product images have text alternatives that say what the photo shows.
• Form fields have labels, and errors are described in text, not only by colour.
• Animations — the drawings that draw themselves, the moving text band and the short films — stop or are shown in their finished state when your device is set to reduce motion. The films can be paused.
• Pages work when zoomed to 200% and on small screens.
• The language of each page is set, so screen readers use the right pronunciation in every language we offer.

Known limitations

• The short films have no spoken content and no audio track, so they have no captions.
• Some payment screens are provided by our payment providers; we choose providers that support accessibility, but we do not control their pages.

Tell us about a problem

If something on the site is hard to use, or you need information in another format, email support@linevessa.shop or call +1 6851661438. Tell us the page and what happened. We reply within five business days and, if you prefer, we can take your order by email or phone.